Security at Travelex
We protect your data with best-practice security protocols and tools, and we’re committed to safeguarding your privacy every step of the way. Dive into how we do that.
Security and privacy at our core
We adhere to stringent industry standards and certifications ensuring your data is always protected, to build and maintain the trust our customers have in us.
Our security principles
We’re committed to upholding the highest standards of data protection and we deliver on this commitment through regular audits and strict adherence to these standards.
Security FAQs
At Travelex, we prioritise the security of your transactions. We use multi-factor authentication (MFA) for payment processing, and all sensitive data is encrypted using TLS 1.2 during transmission and AES-256 while stored. In addition, our security operations team continuously monitors for potential threats and conducts regular vulnerability scans. We also comply with leading industry standards, such as ISO 27001 and PCI DSS, to ensure your personal and payment information is protected at every step.
Emails from Travelex will always come from a trusted domain, such as @travelex.com, @email.travelex.com, @s.travelex.com or @e.travelex.com. We will never ask for sensitive information like your password or full payment details via email. To ensure the email is legitimate, double-check the sender’s address and avoid clicking on any suspicious links. If you receive an email claiming to be from Travelex and suspect it may be fraudulent, please forward it to emailsecurity@travelex.com
Looking for travel money?
You can order your travel money online, in cash or as a Travelex Money Card, and get it delivered to your doorstep or click & collect from convenient locations across the UK including most major airports.