Google Pay

Google Pay is a safe, simple and helpful way to pay and manage your money.

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Google Pay Benefits

Safe

With security built-in to protect you before, during, and after every payment, using Google Pay is safer than swiping your card or paying with cash.

Simple

Pay with your phone anywhere contactless payments are accepted. Just unlock it, hold it to the reader, and go.

Helpful

Use Google Wallet to store your everyday essentials and the Google Pay app to manage your money and finances.

How to add your Travelex Money Card to Google Pay

Adding your Travelex Money Card to Google Pay is easy. Just following these simple steps:

  • Open the Google Wallet app.
  • Tap the '+' on the top corner of the home screen.
  • Any cards that you saved to your Google Account are shown.
  • Tap New credit or debit card. To add a card, use your camera or tap to enter details manually.
  • Then just follow the instructions. For your security, you may need to verify your account.
  • Read the Issuer Terms and tap Accept.

Frequently asked questions

Everything you need to know about adding your card to Google Pay.

Adding your Travelex Money Card to your Google Wallet is a simple process. After you have registered your Travelex Money Card within the Travelex Money App, it will prompt you to add your Travelex Money Card to your Google Wallet through a link within the app home screen. Follow the on-screen instructions and they will guide you through the whole process.

If you're not able to successfully add your card, then please follow these steps.

Not quite yet. Using your Travelex Money Card to pay for things from your Google Wallet is now live, but you are currently unable to add currency to it through Google Pay.

The Travelex Money App still offers the fastest way to add funds to your Travelex Money Card, where we can accept all major credit and debit cards. After registering your card and logging in, just hit the 'top up' button and follow the simple steps to add funds.

We are working hard on adding this enhancement as we know how helpful it will be, we expect to have this live shortly.

If you have followed all of the steps within the FAQ titled 'How do I add a Travelex Money Card to my Google Wallet?' and have been unable to add the card successfully, then please feel free to reach out to the Card Services team on 0800 260 0355 who will be able to assist you. If you are currently outside of the UK, check for a free local number here.

There are no additional charges whatsoever when using your Travelex Money Card through Google Pay. It’s simply a way of using your phone to pay in place of your physical card, so only the standard Travelex Money Card fees and charges apply. See more here for a breakdown of associated charges.

Yes, absolutely. It's always advisable to carry your Travelex Money Card with you, even if you use your Google Wallet most of the time. Contactless or mobile payments may not be accepted in some places. Having your card with you means you'll always be able to spend with confidence wherever Mastercard Prepaid is accepted.

You can use Google Pay to pay for any available currency loaded on your Travelex Money Card.

In the same way that your Travelex Money Card works, Google Pay will automatically select the correct currency when the currency type and funds available on your Travelex Money Card. If the correct currency funds are not available, then payment will be taken in priority order from your Travelex Money Card to fund the spend (the order is GBP, EUR, USD, AUD, CAD, NZD, ZAR, TRY, CHF, AED, MXN, PLN, SEK, JPY, THB, HKD, SGD). Additional charges may be incurred if this happens, see full details on fees and limits here.

Just log into your Google account and use the 'Find My Phone' process to lock your phone and, if you choose, you can also delete your data at this point. This will stop the phone from being able to use Google Pay.

If you're concerned about your Travelex Money Card, please log into your Travelex Money Card My Account area or the app, where you can suspend your card quickly and easily.

Via the website

  • Log in and tap 'card settings'.
  • Click on the button named 'suspend card', you'll need to confirm this by hitting a second button also named 'suspend card'.
  • After a few seconds, you should see 'card status: SUSPENDED'. When you see this, your card has been temporarily frozen. It will stay that way until you unsuspend it following the same instructions.

Via the app

  • Log in and tap 'freeze'.
  • Click on the button named 'freeze' and this will suspend your card.
  • You will then see a message on your device that reads 'Your card is frozen and can't be used. Unfreeze your card by tapping the button below'.

If you don't have access to the My Account area or the app, you can contact our Card Services team on 0800 260 0355 who will be able to assist you. If you are currently outside of the UK, check for a free local number here.

Travelex Money Card

Our Travel Money Card is the quick, easy and secure way to spend aboard.

Travelex Money Card Order your Travelex Money Card today

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Travelex Foreign Coin Services Limited

Worldwide House
Thorpe Wood
Peterborough
PE3 6SB

Reg Number: 02884875

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